Contact Us
Need a hand? Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Whether you need assistance with verification, deposits, withdrawals or have an enquiry about promotions, we’ll respond through convenient communication channels. Use email or phone for account matters, or reach us via live chat for faster help. We aim to assist promptly and will direct complex cases to the right centre for follow-up.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email) and +44 20 7946 2831 (calls & live chat, typical reply within 24 hours) |
| General enquiries | [email protected] (business enquiries and documents, reply within 48 hours) |
| Affiliate enquiries | [email protected] (partnerships, account setup and tracking, reply within 3 working days) |
| Phone | +44 161 512 4873 (alternative line for calls) |
| Working hours | Mon-Fri, 09:00-18:00 (GMT) |
Contact Us by Email
For detailed enquiries, account-related issues or requests requiring documents, please email [email protected] as the preferred contact method. Include a clear subject line plus your full name, account ID and up-to-date contact details to avoid delays. Attach copies of any required documents. We aim to respond within 48 hours; if the matter is urgent, state 'URGENT' in the subject.
Contact Form
Contact LunarSpins Support Need help with your Lunar Spins account or payments? Send us a message and we will get back to you as soon as possible. Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day, while more complex cases such as verification, payment or dispute investigations may take longer depending on their nature and the documentation required. We’ll keep you updated by email and live chat, and escalate urgent matters to a specialist where needed.
Feedback
We’d love your feedback on LunarSpins. Share suggestions, ideas or issues to help improve games, payments and support. Every message is reviewed carefully by our team and used to shape updates to the site and promotions. If you prefer, you can suggest features for Lunar Spins or report a problem; we read every submission and act on common requests.